Bank of America Reviews

I'm surprised Bank of American is still in business. They don't rely on their costumer service to better their company. Their company policies don't make sense. They have obviously reduced the spending for their Loan Departments, because they are undermanned and inexperienced. I have heard of many loan specialist leaving Bank of America because they are tired of customers cussing them out.
I was a stock holder and I have sold all my shares, their new CEO better make some big changes or their going to have a major PR problem.

I attempted a refinance and home loan with BofA and they wasted my time and money. I was approved no problem but when closing day came they didn't have any of the information and delayed closing date multiple times. Then they said I wasn't approved.

I wasted 40 hrs of my life with them. It only took me 3.5 hrs with Wells Fargo from start to signing over the house.

Applying for a Bank of America mortgage has been one of the most unpleasant experiences I've ever had. It takes a lot of effort to get them to return calls or emails and they have given me a lot of inaccurate information. No matter how nice they seem, don't believe what they tell you and stay far away from Bank of America.

I had my home financed with Bank of America. I sent extra payments to be applied to principle (trying to pay off home early) No matter how I labeled payment slip, wrote on checks, and made several phone calls. It was posted incorrectly over and over. It took a lot of my time to get corrections each month. Corrections were then posted to account sometimes with a 2 week delay. I have sent complaints, but have had no resolutions. I spoke with Tiffany Stephenson Operations Consultant Office of the CEO and President Executive Customer Relations. I sent information she ask for, but instead of getting a resolution. My emails are now returned as undeliverable and phone calls are not returned. So just becareful and watch your account closely if you choose to use this bank. I learned the hard way. They are not interested in customer only the dollars.?

DOn't even think about going with BOA.To make my long story short,because I'm so frustrated and don't want even to remember the experience that I passed through with BOA,I'm not gonna go into details.Service sucks,evaluation of your loan sucks.They may not charge u anything at the negining or may be 400 $ ,but the days,weeks and months that fly by are worth thousands of dollars.I don't what is the other options or other good lenders,but I'm gonna find out and get my loan somehwhere else.....
Don't waist ur american dream of buying a house with Bank of Shame.
David

They will take anywhere for 45 to 60 BUSINESS days to close your loan. They may tell you 45 to 60 days, but what they really mean is business days. You don't hear this until your in the thick of it. I contacted them 45 days into our loan process and they said that they had only had the loan for 20 days, because they don't count non-business days into their timeline. Other lenders can do it much faster and with less headache. Save yourself the hassle. NEVER get a mortgage with Bank of America.

I would like to see the total interest for the year 2009 I paid, those is neded for incom tax return thanks.

I would like to see the total interest for the year 2009 I paid, those is neded for incom tax return thanks.

I would like to see the total interest for the year 2009 I paid, those is neded for incom tax return thanks.

This is my third mortgage, and my first with BofA. I originally got the loan through BofA's predecessor. Everything was going smoothly and normal until BofA took over. They failed to apply a regular monthly payment about 3 months ago, and I have been receiving harassing phone calls from their India debt collection center, misinformation from the customer service department, argumentative and rude CS reps, and dings on my credit score, all for something completely avoidable. Just trying to get through their voice jail to talk to a live person sometimes takes 5-10 minutes. When I finally get through, the conversation gets nowhere, and they tell me a different story a month later. This has been a constant source of stress and frustration for me for the past 3 months. I will never do business with this company again.