Freedom Mortgage Reviews

Whatever you do, do not use this company! Worst company I've ever worked with. I was mislead and told that my loan was going to be no problem, and I was pre-approved. From the very beginning I told them the closing date is very important and I need to close in time. I was told up to the last week of closing that everything was "on schedule". Turn out, I was hit with a boat load of contingencies a week before the loan was supposed to close. Suffice to say, I did not close in time, and have gone through several extensions already and still waiting.

From the very beginning, I was trying to communicate with the processing person and for him to tell me what I can do to make sure we close in time. He told me that I'm doing everything I'm supposed to and that he will let me know if underwriting needs anymore info, but everything looks good and "on schedule". I was doing my end by contacting him every day and trying to find out what I need to do to get things moving, and turn in the necessary ppwk. All he gave me was fluff and alot of BS, forgetting information I gave to him, and asking for the same information numerous of time. I tried to complain to his supervisor, but all he could say was that the type of loan I have is complicated.

Save yourself alot of headache and frustration and work with a more reputable company. i will definitely learn from this experience and will never use them again, and will let everyone I know about it. I hope you take my suggestion seriously....run to another company quick!

They are the best! I used to have them on the mortgage at my old house. Because I was a good customer, when interest rate drop, they send me a letter and ask me if I want to refinance to a lower rate without any fee. I did it. And cost me nothing. All I have to do is to go to the bank and have the notaries. Wish I have them now!

IThis was my first Mtg. the sales rep, worked with me to clean up some negatives on my report... accepted payoff letters to speed up the process, they did NOT try to abuse my status, and treated me fair..... I am in the process of doing a re-fi. Freedom Mtg rates beat my local credit union and National City Bank . I guess I am going to stay with them... Thanks Freedom Mtg.