Greentree Reviews

These people are just crazy. They tried to force me to do a check via phone after I had just told the lady I did not have the money in the bank at the time. They will try to twist your arm to get whatever they want from you. However, I stood firm and would not let them get me. Therefore, she threaten to default on my loan because I was just 30 days late due to health/financial reason. I have paid my mtg timely for the last 11 years. I will not recommend anyone to do business with these people, they are very rude......

Do not do business with this company if you can avoid it! Theses people are extremely rude and obnoxious. It seems that they are allowed to speak to their customers howvere they wish without any repercussions. It's impossible to get a manager on the line and NOONE will give you names of anyone in senior management. Dealing with this company is the worst experience I have ever had.

Do not do business with this company. Once you have a loan with them, they are rude. I cannot recall any company that has had more people who are not willing to help, speak to you like you are stupid, extremely poor customer service. RUN go do business with someone else. They are terrible and hope that you save yourself!

This is the worst company ever. NEVER do business with them. You will be tied to them forver and lose all of your money.

I had a terrible experience with Green Tree Mortgage. I felt that the timeline of the entire process was much longer than needed. They offered me a verbal appraisal for a loan, but then backed out of this appraisal when the paperwork was complete and denied me the extra $30,000. I couldn?t get a hold of the agent for some time. It was a very long and frustrating process.

We went with Greentree as our good friends had referred us. Anyway, we worked with a woman named Kathleen who was great. She explained the whole process and made us feel important. They gave us a great deal and we couldn?t be happier. I would definitely work with Kathleen again.

I ended up going with Greentree to refinance my last home loan. I couldn?t get a loan from a few of the bigger banks because I was self employed. Anyway, they took care of me from start to finish and my loan officer was great!

Just noticed that in my last statement they documented that none of my principal was applied to my loan last year. They somehow misapplied payments as my loan balance is going up and not down. I complained about this and all they said was Thanks for notifying us of the situation. Aren?t they going to do anything?

Greentree bought my mortgage. My original payments of $301 increased twice to over $400 now. We don?t have an ARM or anything, but they can?t seem to explain why the payments have jumped. They?ve been very rude on the phone in this situation. Even if we are at fault, there is no reason to be rude and unprofessional.